The Web has several FAQ areas on JavaScript. The best place to start is something called the meta-FAQ [14-Jan-2001 Editor's Note: I can't point to it anymore, it is broken!], which provides a high-level overview of the JavaScript help available on the Net. As for fact-filled FAQs, I recommend one maintained by Martin Webb and a mini-FAQ that I maintain.
For interactive help with specific problems, nothing beats the primary JavaScript Usenet newsgroup, comp.lang.javascript. Depending on my work backlog, I answer questions posted there from time to time. Netscape and Microsoft also have vendor-specific developer discussion groups as well as detailed documentation for the scripting and object model implementations.